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We don’t just give you tools—we give you clarity.

chaos image

Here’s how we do it:

Our 3-Step Process: Discover → Design → Deliver

Discover: Find the Friction

We start by uncovering where work is getting stuck. This isn’t guesswork—we dig into your real workflows, pain points, and data.

What we do:

  • Show how work actually moves through your team today
  • Spot bottlenecks, gaps, and risks that slow things down
  • Focus on the areas that will make the biggest difference

What you get:

  • A clear picture of your current workflow
  • A report highlighting friction points
  • A prioritized plan for fixing them

Design: Map the Flows

Next, we map and design workflows your team will actually use—simple, clear, and aligned with your business goals.

What we do:

  • Define who does what and how issues get escalated
  • Document processes and response time expectations
  • Create easy-to-read flowcharts for clarity

What you get:

  • A process blueprint that makes sense
  • Clear rules for response times and escalation
  • Documentation your team and stakeholders can rely on

Deliver: Make it Happen

Finally, we bring your workflows to life. We set up the right systems, connect your tools, and make sure everything works together.

What we do:

  • Put systems in place to manage requests, track projects, and keep everyone connected
  • Build dashboards and reports so you can see progress in real time
  • Train your team and support adoption

What you get:

  • A single hub for managing work and projects
  • Real-time dashboards for managers and teams
  • Reporting that helps you make better decisions
Our mission

Help organizations work smarter, not harder, by uncovering friction, mapping better workflows, and building systems that make work easy

cartoon image of a toolkit with a wrench, hammer and screwdriver with a sparkle flare accross the tools

How we make the magic happen

At VW Tech, we’re big fans of keeping things simple and smart. That’s why we use systems that make managing requests and tracking projects effortless. Together, they help us (and our clients!) stay organized, responsive, and way less stressed.
 

Our values

Keep it Simple

Complexity kills momentum - clarity wins every time.

People First

Tools are great, but people make the magic happen.

Momentum Matters

Start small, move fast, and keep improving.

Our Story

VW Tech was founded by Juana Villa from a simple idea: work shouldn’t feel like chaos.

As an IT leader with over a decade of experience leading IT strategy, enterprise infrastructure, cloud migrations, service delivery and big digital transformations, she knows what works—and what doesn’t. She’s led complex projects, streamlined workflows, and turned technology from a headache into a strategic advantage. 

Her approach? Clarity first. Process second. Tools last. When teams know what’s next—and systems support that flow—they do their best work.

Juana holds PMP, ISC2 Cybersecurity (CC), and ITIL certifications, bringing both credibility and practical know-how to every engagement.

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Juana Villa

Founder