Centralized Request Management
VW Tech works alongside your team to design custom workflows that centralize and organize incoming requests across departments—IT, HR, Compliance, Customer Service, and more.
Chaos?
VW Tech turns mess into magic—one workflow at a time.
How we use our preferred tools
We don’t just deploy tools—we help you design systems that work.
Project Wrangling
When a request evolves into a complex project, VW Tech helps your team organize and manage it effectively. We work with to configure boards, automations, and workflows that reflect your team’s priorities and operational style.
Integrated Task & Ticket Loops
Need seamless communication between support and project teams? We help you connect your tools, keeping everyone aligned and nothing overlooked.
At VW Tech, we believe tools should support your strategy—not create more chaos. That’s why we use platforms that are flexible, powerful, and proven to work for teams like yours.
We take a look at the tools you already own to see if they can work harder for you. And if they can’t, we’ll point you toward options that actually fit your needs. We can even help you buy them and get everything set up. We love using Freshservice for centralized service requests and Monday.com for managing projects and day‑to‑day work.
Our Preferred Tools
Freshservice
Freshservice is our go-to for centralizing service requests and IT workflows. It brings everything into one place—tickets, SLAs, approvals—so nothing slips through the cracks. With automation and reporting built in, your team spends less time chasing updates and more time solving problems.
Monday.com
Monday.com is where projects and priorities come to life. It gives your team a clear, visual way to manage work—timelines, owners, and progress—all in one dashboard. No more guessing what’s next or digging through email threads.
Why These Tools Work Together
Freshservice handles service operations. Monday.com handles project execution. When we connect them (and your other systems), you get one source of truth for requests, projects, and performance. That’s how we turn scattered work into a single, visible workflow.